polewallstar.blogg.se - Norton remove and reinstall windows

Raise the buffer setting of both the DUO-CAPTURE EX as well as the audio software (DAW) being used:.

Uninstall and then reinstall the driver:.

Try different USB ports on the computer.

Check the USB 3.0 specifications of your computer to determine if there is complete support for USB backwards compatibility. Do not connect to a USB hub while troubleshooting.īe sure that you are connecting to a USB 2.0 port on your computer or a USB 3.0 port with backwards compatibility. If system monitoring software such as anti-virus programs are installed on your computer, close them while troubleshooting.Ĭonnect directly to your computer via USB. If you are using batteries, try using brand new, unused batteries for troubleshooting purposes-Alkaline batteries are recommended.īe sure to log on as a user with administrative privileges on your computer.Ĭlose/turn off system monitoring/anti-virus software when installing the driver-such as the Norton software you have installed.

If you're using a power supply, be sure that you're using a PSB-1U or PSB-120 power supply only-3rd party power supplies can cause the unit to not operate properly.

If this needs to be changed, close down all software, turn off the DUO-CAPTURE EX, change the switch to 44.1 or 48 and then power DUO-CAPTURE EX back on.

When the DUO-CAPTURE EX is set to TAB, the driver modes are ignored and the interface is setup to be connected to a tablet (i.e.

Be sure that the COMPUTER tab on the back of the DUO-CAPTURE EX is set to either "44.1" or "48" and not "TAB".

You may download the driver from the link below: The following article addresses general connection and noise issues when using the DUO-CAPTURE EX with a computer:īe sure to install the driver for your operating system.